Mi, Redmi, and Poco users are facing an issue that puts their phones into a bootloop, making them restart again and again. The problem, which appears to have impacted a large number of users, emerges after the phones receive an error that reads, “Find Device closed unexpectedly.” Although Xiaomi is investigating the issue, the company has noted in a statement that it emerged due to certain lines of code misbehaving during an app update. A fix has also been promised that the company said will reach affected users shortly.
As per the user reports on social media, the phones running a MIUI 12.05 Global Stable ROM seem to have chiefly impacted due to the issue. The affected users aren’t able to make any changes from their end as the phones start rebooting in the loop. Some users also lost their data as they eventually had to reset their phones.
The issue isn’t limited to a certain smartphone model and has been reported by a list of Mi, Redmi, and Poco devices, including the Mi 10T Pro, Mi 10, Redmi K20 Pro, Redmi Note 9, Redmi Note 7 Pro, and Poco X3, among others. Also, it isn’t likely to be limited to India as a user from Nigeria has also reported an identical
Xiaomi acknowledged the issue in the statement to Gadgets 360 and said that it was due to an app update. The company also assured that an update would arrive by this week. Meanwhile, some “temporary containment measures” are already in place, according to Xiaomi.
“This fix may need consumers to get their devices flashed at a service centre,” the company said. It is, however, unclear whether the fix would cause any data loss to the affected users.